Contacting Best Tyres Autocentre
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tyres in Alphington, tyres in Clyst st Mary., Tyres in Exeter, tyres in Exwick, tyres in Woodbury
Batteries, Brake Inspection, Brakes, Bulb Replacement, Catalytic Converter, Exhausts, Mobile Fitting, MOT, Motorbike Tyre Fitting, Servicing, TPMS (Tyre Pressure Monitoring Systems), Tyre Repair, Wheel Alignment
Very nice and helpful staff. Work done on time and as it should be.
F
I called to see whether they could help me with a tyre and a faulty headlight, and was told to "come in so we can have a look". Once I arrived and explained my problem and asked if they could be of assistance, I was asked for the keys - no further comments. More than half an hour later (and despite asking what was happening, to which I was told "I will let you know as soon as they tell me"), I am presented with a new tyre having been fixed to my car. While that is fine in theory (it would have been nice to be told the choice and given a cost estimate), I was then informed that the old tyre was under warranty but it could not be replaced under the warranty as I had not bought it at this dealership. I put it to them that they could have informed me of this, so that I could have taken the car to the dealer where I had bought the tyre previously (10 minutes away, I was not aware of the warranty). To this I got the reply "I can always put your old tyre back on". While they applied a 25% "goodwill discount" to the new tyre, it was rather disappointing as I could have had a replacement tyre for free had they provided me with the information. While the job was done, I feel the communication was extremely poor and discourteous. I certainly will not use this dealer again.
F
They are very friendly people but unfortunately that's not enough to provide accurate service. the tracking they've done i my car was absolutely out of order. I vent to different garage to do check and came out everything. Very disappointed. Maybe they have old technology. No laser alignment!!!
F
I visited Best Tyres today after only having bought a tyre from them two weeks previously. I had hit a pothole, punctured the tyre and cracked my alloy wheel. BT reccomended a great welding business, who fixed the wheel and then BT subsequently replaced my tyre for no charge. Very friendly staff and a great service!
F
Been dealing with Best Tyres for years, always found them to be honest, polite and trustworthy, would recommend
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